Shopping, Payment and Security

Shopping Online

Add items to your shopping cart as you browse the shop. Each time an item is added, the shopping cart page will appear showing the items you have selected.

Items can be removed from your cart by clicking the ‘delete’ X symbol.

Pictures in the gallery and competition pages have style and colour information at the top of the page. To purchase an item worn by a model or contributor, click the “shop for this item” link at the bottom of the picture.

Click the ‘cart’ button at any time to see the selections you have made. You may change the quantity of any item by entering a number in the quantity box hitting “enter” or “return” on your keyboard.

Nothing is finalised until you submit your payment details, so feel free to add and remove items until you are happy with your choices.
 

Back Order

Wicked Weasel prides itself on keeping stock levels sufficient to meet our customers needs!
Of course, sometimes we are unable to keep the most popular items stocked at all times, in those cases we have an option called Back Order.

The Back Order is only available on selected ranges and styles, and will provide an option to purchase at the regular price the item, which will be placed on back order.

Items that are Back Ordered, will be made and shipped to you within 5-7 weeks of the date of your back order being placed. All other items in your order will be sent immediately to avoid any delays.  
​The back ordered item(s) will be sent separately, to the same address, but at a later date - with no extra shipping costs for you.

If you would like to know more, please don’t hesitate to contact us here at our live chat, 24 hours 7 days per week.

 

Need to Make A Change To Your Order?

There is nothing better than the confidence you feel when you wear your Wicked Weasel, is there?!

Changes can be made within 2 hours of the time of order placement, after this time there is no guarantee that the change can be completed as the dispatching processing will have begun.
We want to make sure you get everything you want, so if you need to make any changes to your order please let us know as soon as possible.

To make a change to your order, contact us 24/7 via live chat or phone.
Changes after this time cannot be guaranteed as our efficient dispatch team will have begun preparing to ship your order.  


Privacy and Security

Wicked Weasel will never divulge your contact details to a 3rd Party without your permission or a valid court order.

Wicked Weasel has been trading online since 1999 without incident. When you shop online at Wicked Weasel we never see your Credit Card details. When credit card payments are selected your information is processed by Highly Secure Servers using the latest Payment Card Industry Data Security Standard (PCI DSS). 


Payment Methods

Credit Cards

Online orders are processed in real time by the National Australia Bank, Braintree or Stripe.

We currently accept Visa, Mastercard and American Express.

Paypal

Online payments can also be made using PayPal. 

Klarna

Wicked Weasel offers Klarna as a method of payment for Australian and US customers. Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time. To pay with this service, select Klarna in the payments area at checkout.


Klarna

Afterpay

Wicked Weasel offers AfterPay as a method of payment for Australian and US customers. AfterPay is an Australian and US payment service that lets you pay for the items you want in installments rather than all upfront. To pay with this service, select Afterpay in the payments area at checkout.

Sezzle

Wicked Weasel offers Sezzle as a method of payment both United States and Australian customers. Sezzle is a Shop Now, Pay Later mode of payment. It gives you the option to pay for the items you want in installments rather than all upfront.  Simply place your order and select Sezzle in the payments area at checkout. Then simply pay for your order over 4 easy installments!

Clearpay

Wicked Weasel offers Clearpay as a method of payment for our UK customers. Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply).
Please use Clearpay responsibly. The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.
To pay with this service, select Clearpay in the payments area at checkout.

 

Phone

Call us and we will place your order for you. Alternatively, select the items you wish to purchase online. Select phone payment. This will provide you with an order number.

You can order over the phone or speak with customer service between 8am and 8pm ( CST ) Monday to Friday.

Toll Free Customer Service Numbers

8am and 8pm (CST) Monday to Friday
*COVID 19 amended phone hours

US/CA: (+1) 800-660-0740
AU: (+61) 1800-765706
DE: (+49) 0800-1819454
UK: (+44) 0800-0869680

Head Office (8am - 4pm AEST)

AU: (02) 6684 6883
International: (+61) 2 6684 6883

Post/Fax

Mail orders within Australia should be accompanied by a Money Order or Cheque.

International mail orders can be paid with an international money order in one of the following currencies: AUD, USD, CAD, EUR, GBP, NZD, JPY, HKD or SGD.

Direct Deposit

First, select the items you wish to order online and select direct deposit payment. You will then be emailed an order number and our bank details. Please pay all bank fees when making your deposit.

Orders outside Australia: An additional $15 AUD fee will be added to your invoice total to cover our bank and handling fees.

Alternate secure link

Customers experiencing difficulty with the shopping cart may place an order using our secure orderform ii and we will process your payment manually.