Shipping and Handling

Current FREE Shipping Promotion

Australia FREE Trackable Shipping for orders over AUD $149
FREE Express Trackable Shipping for orders over AUD $249
   
Rest of the World FREE Trackable Shipping for orders over USD $189
FREE Expedited Trackable Shipping for orders over USD $299 (US only)
FREE Express Trackable Shipping for orders over USD $299

Estimated Shipping Times and Fees 

Australia

Method                                               Shipping Time After Dispatch                           Cost
 Domestic Trackable  3-6 business days  AUD $9.95
 Express Domestic Trackable       1-4 business days + 1 for Rural Areas  AUD $14.95

USA

Method                                               Shipping Time After Dispatch                           Cost
 Standard Trackable  2-5 business days  USD $10.95
 Expedited Trackable     1-3 business days  USD $13.95

European Union Countries

Method                                               Shipping Time After Dispatch                           Cost
 Standard Trackable  2-4 business days  USD $10.95
 Express Trackable     1-3 business days  USD $24.95

Rest of the World

Method                                               Shipping Time After Dispatch      Cost
 Standard Trackable  5-15 business days  USD $10.95 - USD $13.95
 International Expedited Postal*    4-9 business days  USD $19.95
 Express Trackable  2-10 business days  USD $24.95

 * Available for selected countries only. If this option is available for your shipping country, you will be able to choose it on your cart page.

Dispatch and Customs Information

  • Our average dispatch time is 2-3 business days, based on demand and stock levels. See the Customer Service section at the bottom of the page for the current time.
  • ​Customised orders take up to 4-5 weeks, subject to fabric availability; alternatives are communicated when needed.
  • Orders might ship from different warehouses, each with a tracking link and at no extra cost.
  • Depending on trade agreements, your order might incur import duties or taxes when shipped from our warehouses in Australia and the USA. 
  • Unless specified on our product page, EU countries get duty-free shipments from our European warehouse.

Click and Collect - Australia only

Click and Collect is a convenient option to receive online orders. Simply choose this option at checkout and you can then collect your items at either of our retail stores below:

Gold Coast - at any time after 12 noon on the next day
Coast Culture Retail Store
16/19 Warehouse Road, Southport QLD 4215
Free Phone: 1800 25 99 66

Sydney - allow 2 business days for your order to be ready for collection
Wicked Weasel Retail Store
Shop 6, 175-185 Campbell Street, Surry Hills NSW 2010
Phone: 0426 588 954

Product In Stock and Back Order

  • Our online store is integrated with inventory. Stock arrives weekly in Australia, USA, and the EU. While we're usually 99.8% accurate, occasional mistakes can happen, but are resolved promptly.
  • ​You can place back orders for specific ranges and styles. Available items in your order are promptly shipped, while back order ones are sent within 4-5 weeks at no additional charge.

Order Changes

  • Changes are possible within 2 hours of placement; afterwards, dispatch preparation begins and changes cannot be guaranteed. 
  • ​To make a change to your order, contact us 24/7 via live chat or phone.

If you would like to know more, please don’t hesitate to contact us 24/7 via live chat or phone!