Shipping and Handling

Dispatch Lead Times

CURRENT DISPATCH LEAD TIME: 1-3 business days 
This is the time from when we receive your payment to when it is dispatched. It varies according to demand and stock levels.

Customisations will take up to 10 business days to ship​.

All customizations are subject to fabric availability, if for some reason your desired customisation cannot be fulfilled we will be in contact via email to discuss options.

Shipping Charges

We offer flat rate shipping for all orders.

Current Promotion

Spend $99 AUD or more and get FREE Domestic Trackable Shipping!

Spend $199 AUD or more and get FREE Express Domestic Trackable Shipping!

Spend $149 USD or more and get FREE International Trackable Shipping!

Spend $199 USD or more and get FREE Expedited Trackable Shipping!

Spend $299 USD or more and get FREE Express International Trackable Shipping!

 

Within Australia

Method

   Shipping Time After Dispatch      

   Cost

Domestic Trackable

   3-7 Business Days

   AUD $4.95

Domestic Metro Courier (excludes WA, PO Boxes,
Parcel Lockers and c/o PO)

   1-3 Business Days
   (delivery to some locations
   can take up to 5 Business Days)

   AUD $7.95

Domestic Express Trackable     

   2-5 Business Days

   AUD $9.95

 

Outside Australia

Method

    Shipping Time After Dispatch   

   Cost

International Trackable

    5-12 Business Days

   USD $9.95

Expedited Trackable (available to USA addresses only)

    5-7 Business Days

   USD $12.95

Express International Trackable   

    2-6 Business Days

   USD $24.95

 

Express Shipping Notes:

Please ensure your daytime contact phone number is correct. This will allow the express delivery service to contact you if they have any difficulty delivering your package. Please note a signature on delivery may be required in some countries.

Express deliveries are more likely to attract customs inspection and charges, particularly in Europe and Canada.

Deliveries in particular to Russia, South Africa & Mexico are likely to take 10 business days.

 

Customs and Tax Information

Import duty and taxes may be payable on your order depending on the trade agreements your country has or has not with Australia. 

For example there are Zero Duties between Australia and the USA because of the Free Trade Agreement between these two countries.